We promise to process your order as fast as possible between Monday-Friday.  All orders with ground shipping will ship within 2 business days, but we generally ship orders by the next business day.  If you choose next day, 2 day or 3 day shipping we will do our best to ship the order out the same day if it is placed before noon EST.  If it is placed after noon it will ship the next business day.

STX Team Members and guests have the opportunity to select from several shipping options during checkout. Choose the method that best fits your desired arrival date. 

Ground/Standard (2-7 business days for orders placed Monday-Friday)

Three Day (3 business days for orders placed Monday-Friday prior to noon EST)

Two Day (2 business days for orders placed Monday-Friday prior to noon EST)

Next Day (1 business days for orders placed Monday-Friday prior to noon EST)

Additional Information

• We process orders Monday-Friday (excluding holidays)
• Orders with ground/standard shipping will ship out within 2 days (Mon - Fri)
• Orders with next day, 2 day or 3 day shipping will ship out the same day if placed before noon EST, and the next day (Mon - Fri) if placed after noon.
• We do not ship to APO/FPO addresses
• We currently ship to all addresses within the United States, including Alaska and Hawaii
• We do not offer international shipping on all products select field hockey and lacrosse products are available to ship to the United Kingdom
• We do not ship to PO Boxes or package forwarding services
• Bounce backs, goals, and other large items are not elligible for free shipping

Shipping Options Offered by Sport

Lacrosse

• US: Free ground/standard shipping on orders over $99, excluding bounce backs & goals
• UK: Free ground/standard shipping on all UK orders

Field Hockey

• US: Free ground/standard shipping on orders over $50
• UK: Free ground/standard shipping

Ice Hockey

• US: Free ground/standard shipping for orders over $99 for STX.COM MEMBERS ONLY
• US: $9.99 ground/standard shipping for orders under $99 and customers not logged in to STX.COM membership
• CAN: Free ground/standard shipping for all elite ice hockey sticks for STX.COM MEMBERS ONLY
• CAN: $9.99 ground/standard shipping for all ice hockey items

For any shipping and delivery questions, please send us an email. 

System Cancellations

We do our best to keep our inventory and product settings up to date. There may be times that orders or parts of an order may be cancelled by our system for various reasons. Possible reasons include:

• Unavailable item(s)
• Difficulty in processing your payment information
• Inability to ship to address provided (PO Box, Freight Forwarders, etc)
• Existence of a duplicate order
• Data tranmission error 

Customer Requested Cancellations

After you have clicked "Place Order", we are unable to cancel or change your order*. Our system is designed to process and ship orders immediately. Once you have received your order, simply return any items you do not want by following our Return Instructions.

*Please note: You may only cancel your order if you receive an email with one of the following messages:

• We are unable to process your payment information. 
• One or more items in your order are on backorder. (You may only cancel the backordered items.)